Can Cursor Use Freshworks (Freshsales, Freshdesk)? MCP Setup

Q: Can Cursor use Freshworks (Freshsales, Freshdesk)?

Yes. Connect with a remote URL in Cursor’s mcp.json. We found no official Freshworks (Freshsales, Freshdesk) server; the highest-rated live remote community server is Freshsales MCP by usefulapi (trust grade B). Checked live on 2026-10-27.

Updated October 27, 2026 · from live checks of 50,180 MCP servers · Methodology

Remote Freshworks (Freshsales, Freshdesk) servers

Server	Publisher	Status	Sign-in	Tools	Trust
Freshsales MCP by usefulapi Yours? Claim it	Registry domain	Live	No auth	31	B
Freshdesk MCP by usefulapi Yours? Claim it	Registry domain	Live	No auth	19	B
Freshdesk Yours? Claim it	Community	Live	No auth	—	B
Rulebase Yours? Claim it	Registry domain	Live · sign-in	OAuth sign-in	—	C

Local Freshworks (Freshsales, Freshdesk) servers

Server	Publisher	Status	Sign-in	Tools	Trust
Freshdesk Yours? Claim it	Community	Local install	No auth	—	C
Freshdesk Yours? Claim it	Community	Local install	API key	—	C
Freshdesk Yours? Claim it	Community	Local install	API key	—	C
Helpdesk Mender MCP Yours? Claim it	Community	Local install	No auth	—	C
Freshdesk MCP Yours? Claim it	Community	Local install	No auth	—	D

How to add Freshworks (Freshsales, Freshdesk) to Cursor

Open Cursor Settings → MCP and add a new server, or edit ~/.cursor/mcp.json (or .cursor/mcp.json in a project).
Paste the remote URL, or the install config from the server page for a local server.
Sign in if the server asks, then use it in Agent chat.

Example for Freshsales MCP by usefulapi (from the table above):

{
  "mcpServers": {
    "freshworks": {
      "url": "https://freshsales.usefulapi.io/mcp"
    }
  }
}

Menus change, so check Cursor's MCP docs. Every server page has a copy-paste config for Cursor.

Is it safe to connect Freshworks (Freshsales, Freshdesk) to Cursor?

Check the publisher and trust grade first. Freshworks (Freshsales, Freshdesk) doesn't run an official MCP server we can verify, so every server here comes from a third party and can see whatever your account can.

Can ChatGPT or Claude connect to Freshworks (Freshsales, Freshdesk)?

See https://canmyaiuse.pages.dev/can/chatgpt/freshworks/ and https://canmyaiuse.pages.dev/can/claude/freshworks/

Does Freshworks (Freshsales, Freshdesk) have an official MCP server?

Not that we can verify: it isn't in the official MCP Registry as of 2026-10-27, and we haven't found a server hosted by Freshworks (Freshsales, Freshdesk) itself. Full list: https://canmyaiuse.pages.dev/apps/freshworks/

Can Cursor use Freshworks (Freshsales, Freshdesk)?