Groove MCP by usefulapi
Read Groove shared-inbox conversations, contacts, agents and tags; close, assign, snooze and tag.
Connect it
Settings → Connectors → Add custom connector
URL: https://groove-hq.usefulapi.io/mcpSettings → Apps & Connectors → Advanced → Developer mode
Create connector with URL: https://groove-hq.usefulapi.io/mcp{
"mcpServers": {
"groove-hq": {
"url": "https://groove-hq.usefulapi.io/mcp"
}
}
}claude mcp add --transport http groove-hq https://groove-hq.usefulapi.io/mcp{
"servers": {
"groove-hq": {
"type": "http",
"url": "https://groove-hq.usefulapi.io/mcp"
}
}
}16 tools, verified live
groove_list_conversationsread-onlyList support conversations (tickets) in the shared inbox, with rich filters. Filter by state, channel_id, folder_id, tag_name, assigned, starred, or keywords; paginate with first/after. Groove GraphQL: conversations(filter: ConversationFilter).
groove_get_conversationread-onlyGet a single conversation by id — subject, state, assignment, contact, channel, counts, and tags. Groove GraphQL: conversation(id: ID!).
groove_list_contactsread-onlyList customer contacts (people who wrote in). Optional keyword search over name/email; paginate with first/after. Groove GraphQL: contacts(keywords: String).
groove_get_contactread-onlyGet a single contact by id — name, email, role, type, and conversation count. Groove GraphQL: contact(contactId: ID!).
groove_list_agentsread-onlyList agents (support staff / users) in the account, with role and state. Paginate with first/after. Groove GraphQL: agents.
groove_list_channelsread-onlyList channels (mailboxes / inboxes — email, chat, etc.) configured in the account. Paginate with first/after. Groove GraphQL: channels.
groove_list_tagsread-onlyList tags defined in the account (id, name, color) — use tag ids with the tag/untag write tools. Paginate with first/after. Groove GraphQL: tags.
groove_list_foldersread-onlyList folders (saved views / smart folders that group conversations), with conversation counts. Paginate with first/after. Groove GraphQL: folders.
groove_list_teamsread-onlyList teams (groups of agents that conversations can be assigned to). Paginate with first/after. Groove GraphQL: teams.
groove_close_conversationcan modifyCLOSES a conversation (marks it resolved) in the shared inbox. Groove GraphQL: conversationClose.
groove_open_conversationcan modifyRE-OPENS a closed/snoozed conversation in the shared inbox. Groove GraphQL: conversationOpen.
groove_snooze_conversationcan modifySNOOZES a conversation until the given time (ISO8601) — it drops out of the inbox until then. Groove GraphQL: conversationSnooze.
groove_star_conversationcan modifySTARS a conversation (flags it for attention) in the shared inbox. Groove GraphQL: conversationStar.
groove_assign_conversationcan modifyASSIGNS a conversation to an agent and/or team. Pass agent_id, team_id, or both (at least one is required). Groove GraphQL: conversationAssign.
groove_tag_conversationcan modifyADDS tags (by tag id) to a conversation. Use groove_list_tags to find tag ids. Groove GraphQL: conversationTag.
groove_untag_conversationcan modifyREMOVES tags (by tag id) from a conversation. Use groove_list_tags to find tag ids. Groove GraphQL: conversationUntag.
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