What can Atera MCP by usefulapi do?

It exposes 20 tools: atera_get_account, atera_list_customers, atera_get_customer, atera_list_agents, atera_get_agent, atera_find_agents_by_machine, atera_get_agent_patches, atera_list_alerts, atera_list_tickets, atera_get_ticket, atera_list_ticket_comments, atera_list_ticket_work_hours.

Is Atera MCP by usefulapi safe and reliable?

Trust score 82/100 (grade B), based on live reachability, verified publisher, maintenance, adoption, transparency and tool quality. See our methodology.

Servers / Other

Atera MCP by usefulapi

io.usefulapi/atera

Check devices, alerts and tickets in Atera, and open tickets, comment or resolve alerts.

Compare Website ↗Source ↗

Yes, your AI can use this right now.Answered a live MCP handshake in 207 ms with no sign-in needed and exposes 20 tools.

Connect it

Settings → Connectors → Add custom connector
URL: https://atera.usefulapi.io/mcp

Settings → Apps & Connectors → Advanced → Developer mode
Create connector with URL: https://atera.usefulapi.io/mcp

{
  "mcpServers": {
    "atera": {
      "url": "https://atera.usefulapi.io/mcp"
    }
  }
}

claude mcp add --transport http atera https://atera.usefulapi.io/mcp

{
  "servers": {
    "atera": {
      "type": "http",
      "url": "https://atera.usefulapi.io/mcp"
    }
  }
}

20 tools, verified live

Pulled straight from the server with tools/list on 2026-10-17.

atera_get_accountread-only

Fetch the Atera account this key belongs to — company name, plan, country and timezone. A cheap way to confirm the key works. Atera: GET /api/v3/account.

atera_list_customersread-only

List the customers (client companies) managed in Atera, paginated. Atera: GET /api/v3/customers.

atera_get_customerread-only

Fetch a single customer by id — address, domain, phone, notes. Atera: GET /api/v3/customers/{customerId}.

atera_list_agentsread-only

List Atera agents — the managed machines — with online status, last seen, OS, hardware and logged-in user. Pass customer_id to list only one customer's devices. Atera: GET /api/v3/agents or GET /api/v3/agents/customer/{customerId}.

atera_get_agentread-only

Fetch a single agent by its AgentID — full device inventory, online status, IPs, OS build and last reboot. Atera: GET /api/v3/agents/{agentId}.

atera_find_agents_by_machineread-only

Find the agent(s) installed on a machine by its machine name, e.g. DESKTOP-4F2K9. Atera: GET /api/v3/agents/machine/{machineName}.

atera_get_agent_patchesread-only

List the Windows/OS patches on one device — either those still AVAILABLE (missing) or those already INSTALLED. Takes the device's DeviceGuid (from atera_list_agents / atera_get_agent), not the AgentID. Atera: GET /api/v3/agents/{deviceGuid}/available-patches or /installed-patches.

atera_list_alertsread-only

List monitoring alerts (disk, CPU, availability, hardware...) with severity, device, customer and linked ticket. Filter by status. Atera: GET /api/v3/alerts.

atera_list_ticketsread-only

List helpdesk tickets with priority, status, type, end user, technician, SLA durations and last comments. Filter by customer and/or status. Atera: GET /api/v3/tickets.

atera_get_ticketread-only

Fetch a single ticket by its TicketID. Atera: GET /api/v3/tickets/{ticketId}.

atera_list_ticket_commentsread-only

List the comment thread on one ticket — end-user and technician replies, with internal notes flagged. Atera: GET /api/v3/tickets/{ticketId}/comments.

atera_list_ticket_work_hoursread-only

List the time entries logged on one ticket — technician, start/end, billable, on-site, rate. Atera: GET /api/v3/tickets/{ticketId}/workhoursrecords.

atera_list_contactsread-only

List end-user contacts, optionally searching by whole or partial email or phone number. Atera: GET /api/v3/contacts.

atera_list_contractsread-only

List service contracts (retainer, block hours, hourly, remote monitoring...) with their rates and billing periods. Pass customer_id for one customer's contracts. Atera: GET /api/v3/contracts or GET /api/v3/contracts/customer/{customerId}.

atera_list_kb_articlesread-only

List knowledge-base articles with their product, keywords, section, category and ratings. Atera: GET /api/v3/knowledgebases.

atera_create_ticketcan modify

Open a new helpdesk ticket. Give either end_user_id (an existing contact's EndUserID) or all of end_user_first_name, end_user_last_name and end_user_email to create a new contact with it. Atera: POST /api/v3/tickets.

atera_update_ticketcan modify

Change a ticket's title, status, type, priority, impact or assigned technician. Only the fields you pass are sent. Atera: PUT /api/v3/tickets/{ticketId}.

atera_add_ticket_commentcan modify

Add a comment to a ticket, either as a technician (technician_id, with is_internal=true for a private note or false for a reply the end user sees) or on behalf of an end user (enduser_id). Atera: POST /api/v3/tickets/{ticketId}/comments.

atera_create_contactcan modify

Create a new end-user contact under an existing customer (give customer_id or customer_name). Atera: POST /api/v3/contacts.

atera_resolve_alertcan modify

Mark one monitoring alert as resolved. If the underlying condition persists, Atera raises it again on the next check. Atera: PUT /api/v3/alerts/{alertId}.

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20 tools, verified live

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