Hands for Agents

Returns what the service does and does not do, the refused categories, prices and how to pay, as a short summary. No authentication. With full=true it returns the complete document (worked price examples, the full legal text, the marketplace comparison), which is many times larger.

Creates a request for a fixed-price quote from a human. The request is not binding and nothing is charged. Required: description, email and name (the person or company on the invoice, normally the recipient or company in delivery_address). delivery_address is needed when a physical item is shipped, handed over or collected: one plain string with recipient, street, postcode and city, country; a pho

Accepts a quote and the terms of service (quote_id, access_token, terms_accepted=true, terms_version as stated in the quote) and creates the task. Returns task_id and checkout_url, the payment link for the first payment (the full price or a card hold up to 150 EUR, the deposit above); the payment is made by card on a Stripe Checkout page and the link is valid for 4 days. The contract is concluded

Returns the current status of a quote (id = quote_id) or a task (id = task_id): status, next_action (a short text on the next step), payments, updates, and messages with the operator (newest first, from operator or you). The answer is short: older_updates and older_messages count what is left out; full=true returns everything. With the optional message the call also stores a plain-text reply to th

Accepts or disputes the delivery of a task. accepted=true closes the task and, for a card hold, captures it. accepted=false with a reason opens a dispute, answered by a human within 2 business days; it is possible at the evidence stage, before the balance is paid, as well as after delivery. Without either, the task counts as accepted 7 days after delivery. Returns the task status.